Reviews

We have been incredibly happy with the work from your crews since becoming new estate management clients. We wanted to specifically recognize Matt for his terrific and knowledgeable work on our irrigation system. We also deeply appreciate the exceptional attention to detail that Ben and Cristobal consistently demonstrate. Their hard work and dedication are truly appreciated and make a huge difference.

From the very beginning, Hidden Creek treated my backyard renovation with the same care and attention, as if it were a large scale, multi million dollar project. Every step of the way, I was supported by true subject matter experts, who brought not only deep knowledge and skill, but also a level of courtesy, professionalism, and attention to detail that far exceeded my already high expectations. They transformed my small, uninspired backyard into the outdoor space of my dreams. What impressed me most was how closely they listened-every idea, wish, and concern I had was heard and thoughtfully incorporated into a plan that felt like they had read my mind. The execution was flawless, and not a single member of the team fell short. A heartfelt thank you to Clay, Letha, Maurice, Kyle, Joe, Nick, Abadias, Kenny, Zach, and Jorge. Each of you played a vital role in making this transformation possible. If you are considering an outdoor renovation, look no further – there is simply no better choice than Hidden Creek!

It’s always a great day when I see the Hidden Creek truck pull up to my house! Every week I see the pride my crew has as they mow and maintain my yard. Joe D. and his crew, Christian (Big Chris), Dio and Luis B. are awesome! I don’t know what I’d do without the great work they do. I highly recommend Hidden Creek and this crew!

Kenneth and German are outstanding! When they came for our routine service, I was out by the pool with my family. I said “Hello” and casually mentioned two concerns/questions I had about the pool and equipment. Kenneth was super knowledgeable and helpful. They took great care to tackle both tasks and left our pool looking crystal clear and beautiful. I appreciate their professionalism and attention to detail. Thank you Hidden Creek for providing excellent team members!

Kenny and Jude were very professional and had a great attitude towards the project. The portion of the project they were given to repair was done well and I have no doubt it should last longer than the previous repair. Kenny went above and beyond with attention to detail and cleaning up the property after the work. Jude was also getting in there on his First Day on the job!!! Keep up the good work. Thank you for sending me good people!!

An addition to our earlier review last week as I didn’t have the name of the employee who did the excavation and site prep work. We want to thank Nick Rengers for his work with demolition and removal of the old sod in a tight work space. Nick handled the equipment with ease and our sidewalks were left in good condition and clean. Thank you Nick for your work getting the project off to a good start.

For the past two weeks we have watched Elizabeth, Cesar and Otilia spread mulch around our 82 home community. All three worked tirelessly and in not the best of weather conditions. These fine people were friendly, respectful and courteous to our residents. We are all just so impressed by these three wonderful people. On behalf of the River Highlands Condo Association, please convey our gratitude to Elizabeth, Cesar and Otilia.

Hidden Creek continues to provide EXCELLENT SERVICE! Our HOA residents continually tell me how great our landscaping looks. It's nice to have a TEAM who takes pride in their work to make our landscaping look so beautiful. I would like to recognize the Bishopsgate TEAM of Doug, Travis, Julie and Chris, and I'm sure I have missed others who have provided assistance. THANK YOU!!! Jeff Hoover, President Bishopsgate HOA.

As we recently moved into a new area and home, this week has been our first experience with Hidden Creek and did so in two areas - Landscaping & Irrigation. For Landscaping needs, we are simply waiting on a quote, but we liked very much the two gents that were sent out and feel pretty confident we will move forward. Regarding Irrigation - as new home owners, this is a different system for us but Ron Malloy, from Hidden Creek, not only took the time to show me how our control panel worked but based on my questions, went above and beyond to show me how to potentially improve and access our irrigation - without necessarily of benefit to them. So let me just say, this was a very good start.

The upgrade to the area around the former entry way went very smooth and the results are amazing. The area was transformed from an eyesore to a positive focal point. The workers were professional and obviously very dedicated to their trade and the tasks at hand. Specifically Ben and Cristobol were excellent to work with.

I am the principal at Bishop Watterson High School and I wanted to say that Ben and Cristobal were outstanding. These two men were some of the best and most consistent workers I have seen in a long time. They were respectful and courteous the whole time they were here. They also did beautiful work. Thank you

Another great experience and project with Hidden Creek! Outside of the nice design work which greatly enhanced our entry, the team at HC makes the difference. Starting with Olivia and Duke overseeing the project and then enhanced even more by our experience with the two man crew. Ben and Cristobal were the best team we’ve seen. We greatly enjoyed talking with them each day and the pride they took in their work and keeping our area clean was greatly appreciated. They were flexible with our needs and we can’t wait to get them back on a future project. You definitely want Ben and Cristobal on your project! Thank you guys. It all looks great and is getting lots of compliments from neighbors and parents.

Ron and Matt (Irrigation Team) should be commended for adjusting and replacing several sprinkler heads following a complete re-design of the landscaping along the front of our home. The fact that it was late in the day on Friday when they arrived didn’t phase them after being in the neighborhood all day. They did a great job of making sure all the new plants and sod were getting the needed coverage.

Our experience could not possibly have been better. We love the work our team has done and literally cannot be happier. Ryan, Shavon, Duke, Ben, Betty and Cristobal are just the most amazing and hard-working people. The Hidden Creek team effectively communicated with our decking crew to complete a perfect backyard oasis for us. Can not recommend more highly! We are already considering more landscaping work with this company!

1105 Schrock Road: Mowing Crew: Cris, Travis and Julio Mulch Crew: Otilia, Elizabeth, Cesar C The landscaping looks great so far this spring. 1103 Schrock Road: Mowing Crew: Cris, Travis and Julio Mulch Crew: Otilia, Elizabeth, Cesar C They brought Lobsang some free dirt, he is happy! 3455 Mill Run: Mowing Crew: Cris, Travis and Julio Mulch Crew: Jose B, Otilia, Elizabeth, Cesar C They did a great job here with the mulch and the mowing has been good as well.

Guadalupe, Antonio, Eduardo- mowing and edging looked really good. Mowers didn’t miss narrow strips between rows, edging was sharp. I think the mowers might be mowing in different directions where possible each week- not sure. Workers don’t take long breaks and take naps on the ground or in trucks like former landscapers.

“If one has a right to complain, then one also has the obligation to compliment.” I share this as a result of a meeting with two of your staff today when they drove up our lane by mistake in a very large truck and was concerned about how to exit without damaging any of our property. They were polite, professional and expressed a sincere concern for our property. They truly represented your company in a positive manner. I believe their names were Brandon and Elpidia. Kudos to Hidden Creek for hiring and retaining such personnel!

Our project is not finished - but we couldn’t be happier at this time. Ben, Betty, and Cristobal are so attentive to detail and are such hard workers! They want to ensure that everything they do is exactly as we want it. Their work is outstanding and we are thus far thrilled with the project! We cannot wait to see the finished product. Very pleased we selected Hidden Creek for our project!

Ron did our irrigation start up. He was on time, very efficient, knowledgeable and pleasant to work with. He answered all my questions and let me know if we had everything running the best way possible. I know you all are on a tight schedule and yet he didn’t make me feel like he rushed through anything. Ron is a great representative of your business!

Ron is the best. He recommended a new controller and quickly installed it for me during the start up appointment. We tested it together and set up all the zones. Now I have control of the system on my phone. Extremely helpful!!! Matt also stopped by and showed me some other features of the phone app. Hidden Creek always delivers top notch service.

Matt Rupe was the service technician. He was on time and very thorough. He explained why the system was unplugged for the winter, he reset date, time etc. he provided a lot of information about the running of the system and noted that I might see a little water in the street and explained why. Matt did a great job!