Reviews
Our team takes great pride in the relationships we build with each of our clients, and their satisfaction is our ultimate measure of success. Our clients are living their dreams and sharing their first hand experiences. From exquisite greenery to elegant outdoor retreats, we are transforming outdoor living spaces made for their lifestyle.
Review Summary
5★
861
4★
15
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4
2★
0
1★
0
16 reviews with no rating
5.0
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896 reviews
Roya Kazemi
Very nice employees and workers Very professional
Dennis Whitmire
This is a thank you and a job well done to Hugo and Juan for helping straighten out our yard and taking the time and having the patience to do so and being as friendly and as nice as they could possibly be once again you hired good people nice people thank you
B C
I built a new house in 2022 - hidden creek did all the outside work (landscapes, hardscape, pool) -- our pool was quite complicated with extra pumps - pad above water level etc -- they have been maintaining it ever since....specifically Chad, Nick, and Scott go out of their way to make sure it's... more »
I built a new house in 2022 - hidden creek did all the outside work (landscapes, hardscape, pool) -- our pool was quite complicated with extra pumps - pad above water level etc -- they have been maintaining it ever since....specifically Chad, Nick, and Scott go out of their way to make sure it's always up and running and looking good. Due to the complexity of it I end up needing their help quite often and sometimes at less opportune hours of the day -- scott and chad always show up and get it figured out.
Fritz Smith
Planted nice flowers
Business Response:
Thanks for the review, Fritz! We’re happy to hear the flowers turned out beautifully and hope they bring a bright, cheerful touch to your space all season long!
Nate Hillery
Hugo Santiago went above and beyond to clean an area in front of my 91 year old Grandmother’s condo. A+++ service!
Business Response:
Nate, we appreciate the 5 stars and your kind words about Hugo. Providing thoughtful, dependable service is important to us, and we're glad that was reflected in your experience.
Susan Niple
Hugo Santiago came to mow our small lawn area at our townhome community yesterday (We’ve rented here for over 15 years) and I stopped him because we had just planted new grass. He was very busy zipping around the rest of the large rental property on the mower but he took the time to stop and talk... more »
Hugo Santiago came to mow our small lawn area at our townhome community yesterday (We’ve rented here for over 15 years) and I stopped him because we had just planted new grass. He was very busy zipping around the rest of the large rental property on the mower but he took the time to stop and talk to me. He was sweet, kind and respectful. I came home later to a note that he had thrown down some grass seed in the bare areas. Exceptional service!!!
Business Response:
Hello, Susan! It's wonderful that Hugo was attentive, respectful, and went above and beyond with extra care for the lawn. Thank you for writing such a thoughtful review! Sincerely, The Hidden Creek Team
Jennifer DiSabato
Annual planting was done professionally and precise
Business Response:
Hi, Jennifer, thank you for your kind words. Our team takes pride in delivering quality work, and we're happy to hear you were pleased with the annual planting. We appreciate your support.
Jeff Grimm
Ron always does a great job with our sprinkler turn on and turn off, checking the system and handling any issues. Always prompt, friendly and willing to help.
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours.
Joe Gottron
Our HOA selected Hidden Creek for lawn and snow services. I continue to be impressed with their team and the quality of their work. Yesterday they were in the neighborhood for irrigation start-up services. Trevor Workman was assigned to my home. He deserves major kudos! Not only was he... more »
Our HOA selected Hidden Creek for lawn and snow services. I continue to be impressed with their team and the quality of their work. Yesterday they were in the neighborhood for irrigation start-up services. Trevor Workman was assigned to my home. He deserves major kudos! Not only was he exceptionally professional and talented… he was a pleasure to get to know. I enjoyed working alongside him side of him as we made a number of adjustments and repairs to the system… and learning from him. Thank you Trevor for being a role model for Hidden Creek… and a really great guy!!
Business Response:
Thank you for your review, Joe! We appreciate your recognition of our team's professionalism and quality work for your HOA.
Nancy Willis
Hugo did an excellent job mowing and trimming my lawn. He's hardworking and pleasant.
Business Response:
Thank you for sharing your review. We appreciate your kind words about Hugo's hardworking approach and lawn care.
Lynn Ness
Aristeo, Baldemari, Maria all did a fine job of making our planted area look beautiful. Thank you!
Business Response:
Hi, Lynn, thanks for taking some time to share feedback with us! We're so happy you're enjoying your beautiful plants this Spring! Sincerely, Hidden Creek
Debbie Weitzman
Trevor made irrigation start up a quick visit and gave me some landscaping advice, too!
Business Response:
Thank you for taking the time to share your review! We're glad Trevor provided helpful irrigation and landscaping advice.
Tamara Frates
Thank you, Trevor, for doing a great job opening our irrigation. Ron has taken great care of us for years. We appreciate you, Hidden Creek!
Business Response:
We're so glad to hear about another positive experience with Hidden Creek! Thank you for writing a review and mentioning our awesome team members, Tamara!
Francine D
Friendly and efficient and easy communication.
Business Response:
Hi, Francine, thank you for writing us! We appreciate your valuable feedback and will see you next time! Sincerely, Your Hidden Creek Team
Ryan M Dietsch
Pool Team: Adrianne has amazing customer service! She is always happy and cheerful to work with. The pool technicians Scott and Mike work really hard to dial in the pool equipment.
Business Response:
Thanks so much, Ryan! We really appreciate you trusting us with your pool equipment. Keeping your oasis ready to enjoy is what we’re all about!
Scott and Coleen McMath
Jack, Zach, and their landscaping crew did an outstanding job! The crew worked tirelessly as a team and completed their work meticulously and efficiently. Our courtyard now looks like a showplace! Thank you so much. We will look forward to welcoming them back next year.
Business Response:
Thanks, Scott and Coleen! We take a lot of pride in showing up consistently and keeping your courtyard in top shape, so this means a lot. Appreciate you being with us!
Tom Lyons
Professional, courtesy and the end result looks great. We used your service through our condo association and the extra Plantings added much to our landscape.
Business Response:
Hi, Tom, we really appreciate the kind words. We work hard to keep our service reliable, so it’s great to hear that commitment shows. Thanks for choosing us! Sincerely, Hidden Creek
Dan Dunleavy
Very professional
Business Response:
Thank you for sharing your review. We appreciate your feedback about our team's professionalism.
Lori Thomas
Many thanks to Brandon,Darwin and Soledad for making my landscaping experience exceptional.
Business Response:
Thank you for sharing your gratitude! We are dedicated to our clients' experiences and appreciate you writing a review.
Skylar Downs
I just want to thank Nick R, Ray W, Tim R, Marcos L, Shavon S, and Duke H. I was in meeting last week when my truck showed up and Shavon, Nick and Duke started unloading and helped me off load. Today Nick, Tim, Ray and Marcos came out to help me off load 342 plants.
BIG THANK YOU TO ALL OF YOU!! <3
Business Response:
Skylar, thank you for the amazing shoutout! We are fortunate to have a team like Nick, Ray, Tim, Marcos, Shavon, and Duke, who are always ready to jump in and help. We truly appreciate you noticing this—it means a lot!
Deborah Hoy
Ron conpleted our irrigation start up. He was outstanding to work with, very personable and efficiently resolved a few programming issues. thank you! great job.
Business Response:
Your positive feedback about Ron and the irrigation startup is appreciated. Thank you for sharing your experience with us.
Jack Guttenberg
Ron Malloy set up our irrigation system for the year and did a great job.
Business Response:
Thank you for trusting us with your property! We strive for excellent care during every visit and appreciate your feedback in a review!
Katie B
Thank you Ron. You found an issue with our sprinkler system during start up and fixed it quickly. Much appreciated.
Business Response:
Hello, Katie! We are glad to hear our team resolved the sprinkler issue during startup. Thank you for sharing a five-star review!
el lobo mayor
Business Response:
Thanks for the rating! We appreciate all feedback, but we don't have a record with this name and want to make sure we can connect if there's anything we can help with. Please don't hesitate to call us directly at (614) 779-0846. Sincerely, The Hidden Creek Team
Jason
amazing company with amazing people
Business Response:
We're glad you enjoyed your experience with our amazing team! Thank you for sharing a review!
Lynn Ness
Brandon Bailey , vieva, and Eduardo did a nice job yesterday cleaning our property! Thanks Lynn Ness
Business Response:
Thanks, Lynn and Bob! We are happy to hear the property is looking great after a visit from our team! Enjoy some sunshine outdoors today!
Jeanne Gibson
We are grateful to Ron who always answers all of our questions and patiently works through any issues with our irrigation. Great job!
Business Response:
Hi, Jeanne, thanks for the great review! Our team takes pride in the details, so it means a lot to hear that. Looking forward to working with you again down the road!
Bishop Watterson HS
Guadalupe and Antonio did a great job with our monthly maintenance clean up. They took great care and interacted with our staff who were outside as well.
Business Response:
Thank you for your valuable feedback. It’s our pleasure to help!
Larry Meaf
Ron and Trevor did a great job starting up our irrigation system. Shout out to Hidden Creek to have such a great team.
Business Response:
Thanks for choosing our team!
VD D.
Great lawn care complete deep edging. Pleasant workers,🍀
Business Response:
We’re grateful for your kind words about our landscaping. Thank you for sharing a review!
D.M. Mardas
Great job, as always. Thank you!
Business Response:
Thanks so much, we truly appreciate it!
Jack Ross
Ron did a great job as always!
Business Response:
Thank you for sharing your review! We appreciate your continued trust in our team.
Richard & Sandra V
It was good to have Ron Malloy at our home for our annual irrigation start up. He checks all turf and drip lines and always answers any questions we may have. He also was a big help with a broken landscape light this year. Thank you.
Business Response:
We’re honored to take care of your property. Thank you!
Richard Goldberg
Ron and Trevor did a great job getting our irrigation system started for spring. They replaced one of the sprinkler heads that had diminished capacity efficiently and effectively! They also answered all of my questions completely and politely. It was a pleasure dealing with them.
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Mark R
Ron and Trevor did a great job on the irrigation startup. They showed up on schedule, made sure all the heads were working and got us ready for the season.
Business Response:
Thanks for sharing your experience with us! Your feedback helps us to continue to grow.
Wendy
Antonio I. , Hugo, Cipriano , Alejandro Alegria all did a great job today. I especially appreciated the work they did collecting leaves from the back of the landscaping today.
Business Response:
Thank you so much for your review! We're happy to see you've enjoyed your experience with us.
Debbi Bergwall
Ray Guadalupe and Antonio did a great job on our fall clean up and mulching. Beautiful!
Business Response:
We love to hear that Ray and Antonio did a beautiful landscaping job. We appreciate you taking the time to share with us. Thank you!
Alicia Overmyer
My new flower pots look absolutely amazing. Love how they do something different every year and are so creative! All the workers are extremely friendly and project manager is efficient and thorough.
Business Response:
Thank you for sharing the love, Alicia! It's such a pleasure to care for your property.
Barb Zets-guzell
Hidden creek is new to our Nottingham trace community. I must say I was very impressed. This is the first time in a year and a half that the landscaper is cutting. The grass did not cut my cable line. For a year and a half I have had to restart my cable every week on grass cutting day not today.... more »
Hidden creek is new to our Nottingham trace community. I must say I was very impressed. This is the first time in a year and a half that the landscaper is cutting. The grass did not cut my cable line. For a year and a half I have had to restart my cable every week on grass cutting day not today. They did a remarkable job. Hugo was very nice. They came in my grass. Looks great they cut they cleaned up the area there’s no clumps laying around. This is the best. The grass has looked in a year and a half kudos to Hugo and his team.
Business Response:
Thank you for taking some time to share your wonderful review, Barb! It's great to hear that Hugo and our team provided great service to your community. Sincerely, The Hidden Creek Team
Rita balturshot
The guys always do a wonderful job cleaning up our yard.
Business Response:
Hi, Rita, thank you! We appreciate you trusting us with your yard. We wish you a warm Spring season ahead!
Todd & Stacey Sechrist
Antonio G, Antonio S. & Guadalupe did fantastic work preparing our landscape beds and property for the Spring & Summer season! High quality & detailed work delivered w a friendly attitude! Well done & Thank you!
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation.
Lou Amadio
After a brutal winter, the spring clean-up crew did a great job of getting our community in shape for spring and summer..
Our HOA Board of Directors would like to say:
Nice job Leo for your leadership and your team of Baldemar, Maria Cruz, Ronaldo C and Maricela.
We look forward to seeing you... more »
After a brutal winter, the spring clean-up crew did a great job of getting our community in shape for spring and summer..
Our HOA Board of Directors would like to say:
Nice job Leo for your leadership and your team of Baldemar, Maria Cruz, Ronaldo C and Maricela.
We look forward to seeing you all this year.
Business Response:
Thank you for your wonderful review. We appreciate the HOA Board recognizing our spring clean-up work and our team's efforts. We look forward to keeping things beautiful all summer long. Sincerely, The Hidden Creek Team
Dan Dunleavy
This was our first service since signing our contract with Hidden Creek. What a difference compared to our previous landscape service providers! Guadalupe, Antonio and Antonio were meticulous in their attention to detail and gave our landscape a much-needed spring refresh. Unlike our previous... more »
This was our first service since signing our contract with Hidden Creek. What a difference compared to our previous landscape service providers! Guadalupe, Antonio and Antonio were meticulous in their attention to detail and gave our landscape a much-needed spring refresh. Unlike our previous service, Guadalupe was careful to inspect each planting and address any issues on the spot, leaving everything looking its best.
Business Response:
Hello, Vickie! Your review is so appreciated. Thank you for sharing about your spring refresh and our team's attention to detail.
Phil Yoder
Valdemor. Leo, Maricela, Maria & Ronaldo did a great job spring ‘cleaning’ and tidying up our plantings and beds. They make a wonderful team!
Business Response:
Hello, Phil! Thank you for your gracious five-star review and positive feedback regarding Ron. We appreciate your kind words. Sincerely, The Hidden Creek Team
Philip G Yoder
Valdemor. Leo, Maricela, Maria & Ronaldo did a great job spring ‘cleaning’ and tidying up our plantings and beds. They make a wonderful team!
Business Response:
Thank you so much, Philip! We absolutely love springtime, with its beautiful blossoms and fresh beginnings, as it makes landscapes shine!
Jack Ross
The team did a great job. It was a cold day but they were very focused on what needed to be done.
Business Response:
Thank you for your feedback! Chilly weather lets us appreciate the beauty of the seasons, but we always look forward to the warmth and joy of spring! We're glad you were happy with a job well done!
Jeff & Stephanie
We recently moved into our new home at the Retreat at Warner and had the great opportunity of meeting the Landscaping crew as they did spring cleaning, edging, etc. Pedro, Ronaldo, Antonio G, Antonio J, Eduardo, Hugo, and the rest of the team did an Outstanding Job! We love deep edging and... more »
We recently moved into our new home at the Retreat at Warner and had the great opportunity of meeting the Landscaping crew as they did spring cleaning, edging, etc. Pedro, Ronaldo, Antonio G, Antonio J, Eduardo, Hugo, and the rest of the team did an Outstanding Job! We love deep edging and they look fantastic, and everyone so was friendly, helpful, and polite. We look forward to seeing them going forward!
Thanks Again!
Jeff & Stephanie
Business Response:
Thank you for your detailed review, Jeff & Stephanie. We are pleased to hear our team provided outstanding spring cleaning and deep edging work.
L McCulley
The guys really impressed! Our condo community hired them to start last week, and what a difference!
Please acknowledge these guys for their outstanding work!:
Guadalupe, Antonio, Leo, Antonio, Jose S., & Mario
Business Response:
Your support means the world to us! We appreciate you taking the time to acknowledge our team's efforts in your condo community.
Alison Scott
Great job clearing my driveway!
Business Response:
We are pleased to hear you were satisfied with our work. Thank you for sharing your review.
Richard & Sandra V
Thank you to the crew who worked so hard at our River Highlands community to shovel the snow during this cold weather.
We want you to know how much it is appreciated.
Thank you
Business Response:
Thank you for sharing a review! We appreciate your recognition of our crew's hard work during the cold weather. We are glad to help!
Gregory Guy
The crew worked very hard on an inclement day to finish the fall cleanup. Throughout the year, each crew has performed at a very high level.
As I am not familiar with your rating scale, please note that a 4/5 rating is as high as I am ever likely to give. The 4/5 rating does not reflect a... more »
The crew worked very hard on an inclement day to finish the fall cleanup. Throughout the year, each crew has performed at a very high level.
As I am not familiar with your rating scale, please note that a 4/5 rating is as high as I am ever likely to give. The 4/5 rating does not reflect a deficiency in the crew’s performance.
Business Response:
We are happy to hear about our crew's hard work during challenging weather. Thank you for your detailed review and continued trust in our team.
Erin Kelly
Big thanks to Shanon Smith who, after our project was finished, created a guide for me on how best to care for our new plants going into their first winter! It was so helpful and reassured me that I was taking care of our investment. Thank you.
Business Response:
We appreciate you sharing your experience! Providing helpful guidance and ongoing support is important to us, and we’re glad to hear it made a difference. Thank you for trusting our team with your project.
Chris Kaffenbarger
We contacted Hidden Creek for a landscaping plan for the front of our house. Olivia created a plan we loved and was able to get the plan executed with zero time to spare before a holiday and ground freeze. She listened to our likes and it turned out beautifully. Shoutout to Ryan Miller and Duke... more »
We contacted Hidden Creek for a landscaping plan for the front of our house. Olivia created a plan we loved and was able to get the plan executed with zero time to spare before a holiday and ground freeze. She listened to our likes and it turned out beautifully. Shoutout to Ryan Miller and Duke Hughes for their behind the scenes work. Lastly, the installers - Baldemar, Marciela, Roberto, and Ronaldo - worked hard during some pretty yucky weather to create the beautiful plan. We couldn’t be happier with how the project turned out.
Business Response:
We are elated to hear about your beautiful landscaping project. Thank you for your detailed review and for recognizing our team's dedication during challenging weather conditions.
Jon and Mary Hoffman
Thank you Brandon and team for another excellent job removing 4-5" of snow on 12/14. The team began their day around 4am, but they arrived at our house energetic and offering to do more. They had us dug out just in time for church. Thanks again!
Business Response:
Thank you for your review! We are glad to hear our team provided excellent service.
Fritz Smith
Guadalupe, Mtoniog, Antonio did a great job today under bad circumstances. The yard looks great and they put my 2 rockers in the garage for me. I can’t carry them anymore at 80. Thanks
Business Response:
Your positive feedback means a lot to us. Our team is happy to have helped with both the landscaping and the rockers.
Dave Heisler
Matt did a nice job winterizing our system
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation.
Dan Paoletti
Matt took care of winterizing our irrigation system and did an outstanding job
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation.
Erin Kelly
We hired Hidden Creek to redesign our front yard - the project included new landscape design, new plants / trees / shrubs, all new grass, stonework, lighting and a brand new walkway and front stoop. I couldn’t have asked for a better team to pull this project off - I appreciated the clear... more »
We hired Hidden Creek to redesign our front yard - the project included new landscape design, new plants / trees / shrubs, all new grass, stonework, lighting and a brand new walkway and front stoop. I couldn’t have asked for a better team to pull this project off - I appreciated the clear communication, the patience with all my questions, the professionalism of everyone who showed up at my house, for adjusting when new things came up and for giving our house a major glow up! To Clay, Jeff, Zach, Milan and Kenny, we can’t thank you enough!
Business Response:
Hi, Erin! We are glad to hear you loved your front yard transformation. Thank you for your detailed review and for recognizing our team's communication and professionalism. Sincerely, The Hidden Creek Team
Jon and Mary Hoffman
Brandon and his team cleared our driveway, house walkways, and public sidewalks. They were very generous with their time, despite having numerous other locations to clear. Brandon even offered to salt and clear the back sidewalk while I was shoveling it. The backyard area is not included in our... more »
Brandon and his team cleared our driveway, house walkways, and public sidewalks. They were very generous with their time, despite having numerous other locations to clear. Brandon even offered to salt and clear the back sidewalk while I was shoveling it. The backyard area is not included in our contract because it's not really used in winter, but I was out there because we were expecting a delivery of furniture. Adding salt there prevented any mishaps. Thank you, Brandon! You and your team ROCK!
Business Response:
Stay safe and warm, Mary! Thank you for your thoughtful five-star review of our caring team.
Sharon
Thanks to Bety, Mariseia, Ronaldo, Apolinar, Antonio, Jorge and Rodriguez for the wonderful job they did on snow removal
Business Response:
When the snow starts to fall, our team is ready! Thank you for your review!
Joanne
Excellent snow removal by Bety, Mariseia, Antonio, Ronaldo, Apolinar, Jorge and Rodriguez
Business Response:
Thanks for recognizing our crew's excellent snow removal work! Stay warm!
Sincerely, Hidden Creek
Nikki Bainbridge
Ron is always so helpful with our irrigation system. Much appreciated expertise!
Business Response:
Thank you so much for mentioning Ron! His expertise always makes a difference when it comes to irrigation systems! We truly appreciate it!
Nancy H
When I first met Trent, the sales manager, I had ideas regarding what I wanted my backyard to look like. He listened, bought the plant expert to my house to listen to my vision, and gave all the info to Jeff the designer. Together, an amazing design was created! Trent and Jeff also listened to me... more »
When I first met Trent, the sales manager, I had ideas regarding what I wanted my backyard to look like. He listened, bought the plant expert to my house to listen to my vision, and gave all the info to Jeff the designer. Together, an amazing design was created! Trent and Jeff also listened to me when I asked about small changes.
This process has been so easy and enjoyable!!!
Business Response:
Thank you for sharing your experience with us! It was a pleasure working with you to bring your ideas to life and create an amazing design.
Craig Nankervis
Matt R. was punctual, efficient and courteous.
Business Response:
Thank you for your review, Craig! We're happy to hear Matt delivered punctual, efficient, and courteous service for your project.
Stacey Sechrist
Matt R. & Ron M. did an excellent job winterizing the irrigation for the season and Hector and his team were phenomenal with the install.
Business Response:
Thank you for choosing us for your property maintenance!
Lynn Guarasci
Guadalupe and Antonio did a great job cleaning up our yard yesterday. Guadalupe is always friendly and does a great job.
Business Response:
We’re honored to take care of your property. Thank you!
Todd Sechrist
From design to construction - it has been a top shelf experience from start to finish. Luke Gerben, Jeff Haussler, Roberto, Jorge Duque, Isaac, Hector, Juan, Antonio, Zak Nunisto with Hidden Creek’s in-house Pool team created an incredible outdoor experience for our family! We cannot recommend... more »
From design to construction - it has been a top shelf experience from start to finish. Luke Gerben, Jeff Haussler, Roberto, Jorge Duque, Isaac, Hector, Juan, Antonio, Zak Nunisto with Hidden Creek’s in-house Pool team created an incredible outdoor experience for our family! We cannot recommend too highly!
Business Response:
Todd, thank you for highlighting our team's excellent work from design to construction, start to finish. We're wishing you and your family cherished outdoor experiences for many years to come! Sincerely, Hidden Creek
String Ring
They Did such a great job. Showed up on time and got everything job done just like i wanted it. Would hundret percent recomment to all my friends and family
Business Response:
Thank you! We appreciate your five-star review of our timely, quality service. Your trust in our team means everything! Sincerely, The Hidden Creek Team
Jon and Mary Hoffman
Thank you Betty, Sixto, Maricelay and Maria for your diligence, efficiency, and attention to detail while filling our multiple tree islands with topsoil and mulch. We greatly appreciated your stamina and persistence to finish the job after a severe thunderstorm interrupted your progress. The final... more »
Thank you Betty, Sixto, Maricelay and Maria for your diligence, efficiency, and attention to detail while filling our multiple tree islands with topsoil and mulch. We greatly appreciated your stamina and persistence to finish the job after a severe thunderstorm interrupted your progress. The final result looks awesome!
Business Response:
Thank you for sharing your feedback! We are glad that Betty, Sixto, Maricelay, and Maria achieved excellent results, even with the interruption caused by the thunderstorm. We truly appreciate our wonderful clients and our dedicated employees who care so much!
Lou Porembski
Matt R was kind and courteous , very helpful !!!
Business Response:
Thank you for recognizing Matt's kind and helpful service. We appreciate your review.
Kate Thewes
Matt and Ron did a great job, answered my questions and helped with some trouble shooting. They were early, courteous, professional and quick. I will be happy to continue using this company. Thank you!
Business Response:
Thank you for sharing your feedback about Matt and Ron. Their professionalism greatly enhances the positive experiences of our customers, and we are fortunate to have them on our team! We appreciate your comments and look forward to providing you with excellent service again in the future.
Don Faust
Fall sprinkler system shut down. On time and well done, Matt was excellent.
Business Response:
We are glad to hear Matt provided excellent service for your fall sprinkler shutdown, Don. Thank you for choosing us.
David
Matt was professional efficient and very nice. He was punctual and reminded me to shut my irrigation timer off.
Business Response:
Thanks for highlighting Matt's professionalism and efficiency. We're pleased he was punctual and provided helpful irrigation reminders.
Mike McGaughey
Matt was on time an efficient completing the winterization of irrigation system. Thanks for the great service.
Business Response:
Thank you so much for your review! We're happy to see you've enjoyed your experience with us.
Jeff Grimm
Ron Malloy did our sprinkler shut off today and as always, is prompt, friendly and helpful answering any questions I have. Always look forward to his visit each spring and fall. Thanks Ron
Business Response:
Thank you for sharing a review about Ron's sprinkler expertise! Our team always looks forward to seeing you, too!
Sally H
Thank you Matt R for taking care of our winterization! Your professionalism and courtesy was very much appreciated! Thanks again!
Business Response:
Thanks so much for your feedback! We’re happy to hear Matt took great care of you.
Catherine Johnston
Hidden Creek and their landscaping team of Baldemur, Maria and Ronaldo did an amazing job on our fall cleanup project and installation of a Decomposed Granite pathway! They exceeded our expectations and we now have a more manageable and beautiful backyard!
Business Response:
Wow, thank you for the wonderful review and photos! Your backyard looks amazing! We’re so happy we could bring your vision to life and make your space both beautiful and easy to maintain.
Jon
Matt R arrived on time and efficiently accomplished winterization of our irrigation system. He was very professional and courteous and provided an excellent summary of the state of our system and a needed improvement. He made us glad we're using Hidden Creek to manage our system.
Business Response:
Thank you for the wonderful feedback! We’re so glad to hear Matt provided professional, thorough service and left you feeling confident in your system. We appreciate you trusting Hidden Creek to take care of your irrigation needs!
Jamie Rupp
Kenny + Hugo did great, responded to our interests and took ownership for completion.
Business Response:
We love hearing this! Kenny and Hugo will be thrilled to know their hard work and attention to your needs made a difference. Thanks for sharing!
Bob Lamb
Matt R worked on the winterization of our irrigation system and did a great job!
Business Response:
We’re so happy to hear Matt took great care of your winterization! Thanks for sharing your feedback and for choosing Hidden Creek.
Jamie Butts
Matt R was great to work with when he came out to winterize our irrigation system.
Business Response:
Thanks for your review! We're glad our team provided great service winterizing your irrigation system.
D Czerwinski
For many years, Ron always does a terrific job with the irrigation! He is professional, always on time and provides comprehensive updates on any repairs and service requirements. Thanks Ron see you in the spring!
Business Response:
We appreciate your kind words! We're glad to hear our team provided timely, professional service. Thank you for letting us know how we did!
Susan Radkoski
Matt R. did a great job servicing our irritation system. He was efficient and professional. Thank you!
Business Response:
We are overjoyed to hear about your experience with our efficient and professional service for your irrigation system. Thank you!
Linda Hobbs
Matt Rupe did a great job of preparing my water system for the winter He explained everything including the problem with my inside water control. He is going to report to management to get plumber out to fix.
Business Response:
Hi, Linda, We appreciate you highlighting Matt's excellent work in preparing your water system for winter and his thorough explanations. Thank you, The Hidden Creek Team
MacKenzie Jones
We have really enjoyed your experience with Trent and Clay making our backyard dreams come true! They have been extremely helpful in navigating us through the best options for our space and also within our budget. They have been very thoughtful in every detail.
Business Response:
Thank you, MacKenzie! We're glad Trent and Clay made your backyard dreams come true within budget. We were happy to help make the project an enjoyable experience. Sincerely, Hidden Creek
Leslie Williamson
Ron came out to winterize our sprinkler system. He was very efficient and conscientious. Ron found an issue and fixed it right away. Great experience!!
Business Response:
Thank you for your review, Leslie! We're glad Ron provided efficient service and quickly resolved the sprinkler system issue. We are always here to help!
Larry Shepherd
Landscape lighting was efficiently repaired today. Ron Malloy identified and corrected the problems. We are very pleased with the work provided and now can enjoy the landscape lighting. I would highly recommend Ron and Hidden Creek Landscaping.
Larry Shepherd
Westerville
Business Response:
We are happy to hear Ron efficiently repaired your landscape lighting. Thank you for recommending Hidden Creek Landscaping, Larry!
Joe Gottron
The Hidden Creek Team recently visited my home to perform the winterization of our irrigation system. Ron Malloy was exceptional to interact with! He was friendly, professional, and extremely knowledgeable about the system. He also helped identify a leak in the system and offered a couple... more »
The Hidden Creek Team recently visited my home to perform the winterization of our irrigation system. Ron Malloy was exceptional to interact with! He was friendly, professional, and extremely knowledgeable about the system. He also helped identify a leak in the system and offered a couple different options to fix it. Ron is a superstar! He is a role model for Hidden Creek. Thanks Ron!!
Business Response:
We are overjoyed to hear about Ron's exceptional service during your winterization! His professionalism and knowledge truly represent our team's commitment.
Tammy Berven
Matt R did a great job.
Business Response:
We are grateful Matt R did a great job for you, Tammy! We appreciate your trust in Hidden Creek Landscaping.
Andy Hackett
Awesome service by Joe Christian and Luis B
Business Response:
We greatly appreciate your feedback about Joe Christian and Luis B's awesome service!
Brandie Dauer
Ron & Matt were great to work with!
Business Response:
Thank you for your wonderful feedback! We're thankful for the opportunity to provide great service for your landscaping needs.
Amy Jacobs and Jack Guttenberg
Matt R. Did our sprinkler system shutdown. He was very nice and knowledgeable!
Business Response:
Thank you for sharing your experience with Matt R.'s professional sprinkler system shutdown service!
Patrick Weyers
Ron Malloy and his team were especially helpful explaining the irrigation shutdown so no worries occur during the winter and the spring when everything is turned back on. Thanks!
Business Response:
Thank you for sharing your experience with Ron and our team's irrigation shutdown explanation. We appreciate your trust!
Judy Martz
Our Hidden Creek team of Brandon, Randy and Rafael always does a great job. I especially want to give them a shout out for their effort yesterday when a tree trimming crew we had at our house left behind a huge limb and some other debris. I had planned to call the tree company to come back out, but... more »
Our Hidden Creek team of Brandon, Randy and Rafael always does a great job. I especially want to give them a shout out for their effort yesterday when a tree trimming crew we had at our house left behind a huge limb and some other debris. I had planned to call the tree company to come back out, but the Hidden Creek crew beat them to it! They cleared away all the extra mess, no questions asked. A big thanks and kudos to our maintenance team for going above and beyond!
Business Response:
Judy, thanks so much for sharing about how Brandon, Randy, and Rafael went above and beyond clearing the extra debris! Your five-star review motivates us to make a difference for our clients every day!
Gunther lahm
Matt was timely, friendly and did a good job!
Business Response:
Hi, Gunther! We are grateful for your kind words about Matt's timely, friendly service and good work! Thank you for sharing a review!
Sally H
Joe went far above and beyond for us today!!! He saw me struggling to lift something heavy in our driveway, and insisted to help me even though if had nothing to do with our yard. I was so grateful for his assistance. It’s kind people and this above-and-beyond service that sets Hidden Creek... more »
Joe went far above and beyond for us today!!! He saw me struggling to lift something heavy in our driveway, and insisted to help me even though if had nothing to do with our yard. I was so grateful for his assistance. It’s kind people and this above-and-beyond service that sets Hidden Creek apart from others!!! Thank you, thank you thank you!
Business Response:
Hello, Sally! You are so welcome! We loved reading about how Joe went above and beyond to help. Thank you for highlighting what sets us apart! Sincerely, Your Hidden Creek Team
Linda Romano-Perez
Ron Malloy is great to work with. I trust his expertise and personable way.
Business Response:
Thank you for your review, Linda. We appreciate your trust in Ron's expertise and the opportunity to help.
Molly
Ron and Matt completed the winterization of our irrigation system in a timely and efficient manner. The online scheduling made it easy to get this service completed before the drop in temperature.
Business Response:
Thank you, Molly! It’s always rewarding to hear that our irrigation work is making a lasting impact. Thank you for choosing Hidden Creek!
Buckeyes R
Matt winterized my irrigation system and like before, did his job with professionalism and courtesy. Very knowledgeable and helpful with other issues. Very appreciative of the service and help.
Business Response:
Thank you for your trust in Matt and the Hidden Creek team. We are glad to hear your irrigation winterization turned out well! We'll see you in the Spring!
Mike Wilcox
Ron is a consistent professional & you’re blessed to have him !!!
Business Response:
Thanks so much for the shoutout! We love helping our community’s landscapes look their best year-round.
Jane White
Matt R did a great job today turnoff our irrigation
I would recommend Matt and Hidden Creek
Business Response:
Hello, Jane! Thanks from Matt and all of us at Hidden Creek for taking the time to share such a positive review!
Nameth Randy
Ron did a great job, efficient and professional.
Business Response:
Hi, thank you so much for your review! We're happy to see you've enjoyed your experience with us. Sincerely, Your Hidden Creek Team
William C Roebuck
Always on time and very friendly and does a great job
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation.
Savage
Ron Malloy, came out to do the winter shut down of our sprinkler system as usual he was on time and did a great job.
Business Response:
Thank you for sharing your kind words about Ron! We are dedicated to providing great experiences with our team.
Carol Unverfirth
The technician, Matt R , was efficient & professional.
Business Response:
Thank you for your review, Carol!
Larry McClatchey
Matt R. Was expedient, friendly and helpful, answered a couple of questions I had. Matt's a great addition to the hidden creek crew.
Business Response:
Hello, Larry! We're pleased Matt was expedient, friendly and helpful. He's truly a great addition to our crew. Thank you for your review.
Eric Lynch
Nice job! Matt did great work
Business Response:
We are grateful Matt delivered great work for you, Eric! Your positive feedback means everything to us.
Resident
On time and did a good job
Business Response:
Thank you for choosing Hidden Creek!
Richard Goldberg
Matt did a great job winterizing our irrigation system and explaining to me as a recent move-in how the system is maintained/winterized.
Business Response:
Thank you for your feedback. We are glad to hear that Matt did a great job winterizing your irrigation system and explaining the maintenance process.
Resident
Great job return next year thank you very much
Business Response:
Thank you for your review! We appreciate your trust and look forward to serving you again next year.
Steve Porter
Ron Malloy has been taking care of our irrigation for years and does a great job. Today he did the winterization. In the past he has helped repair damages to the existing irrigation,as well as extension and better placement of the heads. Thanks Ron for the great work.
Business Response:
Thanks, Steve! We pride ourselves on timely, professional service, and seeing that reflected in your experience makes us happy.
Kathy Mead
Matt R did a great job with our irrigation shut-off.
Business Response:
Thanks for letting us care for your property. We strive for consistency and excellence in every visit.
Mark Hiser
As always, Matt did a careful and thorough job with our irrigation system.
Business Response:
Mark, your trust means everything to us! Thank you, and see you next time!
Carolyn Chapman
On time, work done efficiently, professional manners.
Business Response:
Thank you for sharing your experience with our timely, efficient, and professional service.
Philip G Yoder
Ron is always on time, efficient and thorough. Our sprinklers are reliable and do a great job. Highly recommend Hidden Creek!
Business Response:
Thank you for your wonderful feedback! We're delighted Ron's reliable service and thorough work keeps your sprinklers running great.
Kim Swanson
Ron Malloy once again provided professional, efficient service in the year end irrigation shut down. He arrived on time, was very professional, knows his job well and is able to answer any and all questions I have had. He is very easy to deal with and has our interest in mind with everything he... more »
Ron Malloy once again provided professional, efficient service in the year end irrigation shut down. He arrived on time, was very professional, knows his job well and is able to answer any and all questions I have had. He is very easy to deal with and has our interest in mind with everything he does. Simply a perfect example of how to treat customers and keep them happy. Our thanks to Ron.
Business Response:
We’re grateful for your kind words. Having a long-term relationship with clients like you lets us maintain high standards over time. From all of us at Hidden Creek, thank you!
Mark Gleaves
Ron Mallory was professional and personable while efficiently handling g the shutdown of the watering system. I was very favorably impressed.
Business Response:
Mark, We're happy you’re pleased with our team’s work! Thank you for five stars! Sincerely, The Hidden Creek Team
Jim Heinrichs
Ron was very good. Suggest you give him a raise !
Business Response:
Hi Jim, we appreciate your feedback. Reliable service and attention to detail are fundamental to our work! Thank you for your suggestion!
Tamara Frates
Ron has always done an exceptional job! We have appreciated him so much through the years. Matt is doing a great job, too. They both are always courteous and kind. Thank you, both!
Business Response:
Thanks for recognizing Ron and Matt's exceptional work! We appreciate your continued trust through the years.
Mark D
Ron M does a wonderful job at our home. Totally reliable and very trust worthy. He has turned an irritation system into a smooth running irrigation system.
Business Response:
We see what you did there! 😂 We love that you are no longer irritated with irrigation! Thank you for the great review, from Ron, and our whole crew!
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