Reviews

Hidden creek is new to our Nottingham trace community. I must say I was very impressed. This is the first time in a year and a half that the landscaper is cutting. The grass did not cut my cable line. For a year and a half I have had to restart my cable every week on grass cutting day not today. They did a remarkable job. Hugo was very nice. They came in my grass. Looks great they cut they cleaned up the area there’s no clumps laying around. This is the best. The grass has looked in a year and a half kudos to Hugo and his team.

After a brutal winter, the spring clean-up crew did a great job of getting our community in shape for spring and summer.. Our HOA Board of Directors would like to say: Nice job Leo for your leadership and your team of Baldemar, Maria Cruz, Ronaldo C and Maricela. We look forward to seeing you all this year.

This was our first service since signing our contract with Hidden Creek. What a difference compared to our previous landscape service providers! Guadalupe, Antonio and Antonio were meticulous in their attention to detail and gave our landscape a much-needed spring refresh. Unlike our previous service, Guadalupe was careful to inspect each planting and address any issues on the spot, leaving everything looking its best.

We recently moved into our new home at the Retreat at Warner and had the great opportunity of meeting the Landscaping crew as they did spring cleaning, edging, etc. Pedro, Ronaldo, Antonio G, Antonio J, Eduardo, Hugo, and the rest of the team did an Outstanding Job! We love deep edging and they look fantastic, and everyone so was friendly, helpful, and polite. We look forward to seeing them going forward! Thanks Again! Jeff & Stephanie

The crew worked very hard on an inclement day to finish the fall cleanup. Throughout the year, each crew has performed at a very high level. As I am not familiar with your rating scale, please note that a 4/5 rating is as high as I am ever likely to give. The 4/5 rating does not reflect a deficiency in the crew’s performance.

We contacted Hidden Creek for a landscaping plan for the front of our house. Olivia created a plan we loved and was able to get the plan executed with zero time to spare before a holiday and ground freeze. She listened to our likes and it turned out beautifully. Shoutout to Ryan Miller and Duke Hughes for their behind the scenes work. Lastly, the installers - Baldemar, Marciela, Roberto, and Ronaldo - worked hard during some pretty yucky weather to create the beautiful plan. We couldn’t be happier with how the project turned out.

We hired Hidden Creek to redesign our front yard - the project included new landscape design, new plants / trees / shrubs, all new grass, stonework, lighting and a brand new walkway and front stoop. I couldn’t have asked for a better team to pull this project off - I appreciated the clear communication, the patience with all my questions, the professionalism of everyone who showed up at my house, for adjusting when new things came up and for giving our house a major glow up! To Clay, Jeff, Zach, Milan and Kenny, we can’t thank you enough!

Brandon and his team cleared our driveway, house walkways, and public sidewalks. They were very generous with their time, despite having numerous other locations to clear. Brandon even offered to salt and clear the back sidewalk while I was shoveling it. The backyard area is not included in our contract because it's not really used in winter, but I was out there because we were expecting a delivery of furniture. Adding salt there prevented any mishaps. Thank you, Brandon! You and your team ROCK!

When I first met Trent, the sales manager, I had ideas regarding what I wanted my backyard to look like. He listened, bought the plant expert to my house to listen to my vision, and gave all the info to Jeff the designer. Together, an amazing design was created! Trent and Jeff also listened to me when I asked about small changes. This process has been so easy and enjoyable!!!

From design to construction - it has been a top shelf experience from start to finish. Luke Gerben, Jeff Haussler, Roberto, Jorge Duque, Isaac, Hector, Juan, Antonio, Zak Nunisto with Hidden Creek’s in-house Pool team created an incredible outdoor experience for our family! We cannot recommend too highly!

Thank you Betty, Sixto, Maricelay and Maria for your diligence, efficiency, and attention to detail while filling our multiple tree islands with topsoil and mulch. We greatly appreciated your stamina and persistence to finish the job after a severe thunderstorm interrupted your progress. The final result looks awesome!

The Hidden Creek Team recently visited my home to perform the winterization of our irrigation system. Ron Malloy was exceptional to interact with! He was friendly, professional, and extremely knowledgeable about the system. He also helped identify a leak in the system and offered a couple different options to fix it. Ron is a superstar! He is a role model for Hidden Creek. Thanks Ron!!

Our Hidden Creek team of Brandon, Randy and Rafael always does a great job. I especially want to give them a shout out for their effort yesterday when a tree trimming crew we had at our house left behind a huge limb and some other debris. I had planned to call the tree company to come back out, but the Hidden Creek crew beat them to it! They cleared away all the extra mess, no questions asked. A big thanks and kudos to our maintenance team for going above and beyond!

Joe went far above and beyond for us today!!! He saw me struggling to lift something heavy in our driveway, and insisted to help me even though if had nothing to do with our yard. I was so grateful for his assistance. It’s kind people and this above-and-beyond service that sets Hidden Creek apart from others!!! Thank you, thank you thank you!

Ron Malloy once again provided professional, efficient service in the year end irrigation shut down. He arrived on time, was very professional, knows his job well and is able to answer any and all questions I have had. He is very easy to deal with and has our interest in mind with everything he does. Simply a perfect example of how to treat customers and keep them happy. Our thanks to Ron.

Hidden Creek Landscaping – Simply the Best I’m continually amazed by the excellence and care Hidden Creek provides. A recent warranty request was handled immediately, with Clay Hultberg personally coordinating and keeping me informed. He and Shavon came onsite to offer smart landscaping adjustments based on sun exposure. Ahead of my first backyard party on October 10th, Kenny and Hugo worked magic—replacing trees and bushes, planting new ones, fixing irrigation, burying wires, adding mulch, and leaving everything spotless. My guests had no idea the transformation had just happened. What truly sets Hidden Creek apart is their people. Not only did they make my outdoor space look Architectural Digest-worthy, they also educated me on caring for my plants, irrigation, lighting, and hardscapes. “Full service” doesn’t begin to describe it. There’s only one choice: Hidden Creek.

Our HC Team was amazing! Juan Montes, Juan Giron, Ismael A., Hermes G., Mario P., and Jalen were fantastic. Everyone worked hard, did the highest quality work, took good care of our house and yard while they were here, and always had a smile and gave updates and answered any questions we had. They were a pleasure to work with and true professionals. And the project turned out better than our wildest dreams! Thank you all!

Always appreciate the thoroughness Ron gives us for irrigation season. He could easily just come and do the required basics, like most companies would. But, not Ron and Hidden Creek....updated some worn out heads and tubes, preparing for next spring. Thank you for having pride in your position and providing exceptional customer service!